Why your justhost account suspended?

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There are many reasons that web hosts suspend their clients hosting account. If your justhost account has been suspended, you may check the following points:

1. Illegal activity that violate justhost “acceptable use” terms, such as hacking, spamming, and so on.

2. Violation of justhost “resource usage” terms, such as Use 25% or more of system resources for longer than 90 seconds, takes up more than 10% of the server resources, Run any gaming servers, and so on.

3. Forget to pay your invoice. If justhost didn’t receive full payment for any invoice for the hosting services, justhost may suspend your account.

4. Credit card payment information is not updated.
Please note: When you sign up justhost web hosting plan, your Just Host account will be set as autorenewal. When it is time for renewal, the credit card you have on file with justhost will be charged for renewal. If you already changed payment information, don’t forget to update it through your justhost account, otherwise your justhost account may be suspended.

5. Your account is suspended by mistake. Some times it’s not your fault that your websites or the server got problem.

If your justhost account has been suspended, you have to contact justhost to solve the suspension problem as soon as possible.

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4 Responses to “Why your justhost account suspended?”


  1. Oliver, on July 7th, 2009 at 7:11 am

    Hey,

    Just got my JustHost suspended.

    This is a word of warning for people who want to sign up with justhost. They start of great, boasting about their 2008 Best Web Host or whatever. Few months in, the support take hours to respond, the live chat don’t reply, your sites load slowly and stop. Then you ask why, they finally reply and tell you its your fault, and you should go restart your internet. AFTER you’ve just received 50 emails from users saying the site wont load.

    Go JustHost! Maybe.. JustUnhost.

    [Reply]


  2. cheaphostingchoice, on July 7th, 2009 at 10:56 am

    hi Oliver,

    Sorry to hear that.
    I try to load the site of fpsoverload.com and I was redirected to the suspended page. The message of “Please contact the billing department as soon as possible on billing[at]justhost.com” appeared. Is this the suspended site you mentioned?

    It looks like that justhost customer support is not working properly. Do you get the answer of why your account suspended from justhost? If you get any further progress, please let us know. Hopefully, the problem will be solved soon.

    Thanks for sharing with us

    [Reply]


  3. elthib, on May 18th, 2011 at 1:33 pm

    My account has been suspended today, and the support don’t want answer to my mails, it’s a shame…

    [Reply]


  4. Funukwazi, on June 27th, 2011 at 12:18 am

    My account was suspended 3 days back for email spam. The funny thing is I never sent those emails yet somehow someone was able to send emails from my email address without my knowledge. I am the only one who has access to my laptop.

    I wish Justhost could reply to me if they read these posts this thing is hurting me. I could lose Serps if this thing is not resolved immediately

    [Reply]

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