What should you know about web hosting terms of service?

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When you are looking for a web hosting company for your website, understanding the terms of service (or terms and conditions) is very important. Many people sign up a web hosting plan without reading TOS. They just look at the advertising at the home page of a web host’s website.

Normally, the Terms of Service page is quite long. Most people have no patience to read from the beginning to the end. In my opinion, you don’t have to read all sections and all items. But, you must read some of important parts. The following subjects you should understand before you sign up a web hosting plan.

1. Use of Website ("Content", "Prohibited Uses", or "Acceptable Use")
This part will tell you what kind of web content are not allowed to use the hosting services, such as Prohibition of Adult Content, Prohibition of Offensive Behavior, Infringing upon any copyright or trademark, Using a shared account as a backup/storage device, and so on.

2. Data Transfer and Disk Usage ("Unlimited Space and Bandwidth Definition", "Resource Usage")
No web hosts can really offer you "unlimited" space and bandwidth, because they don’t have such "unlimited" things at all. If you intend to host a website with big usage of space and bandwidth on a shared server, it’s better to check this part of content to make sure your website is not going to violate the terms.

3. Cancellation and Refund Policy ("Suspension and Termination", "Guarantee")
You need to read this part carefully. Even you cancel your account in 30 day money guarantee, some fees like domain registration, set up fee are not refundable. If your payment method is not credit card, some web hosts will not give your money back. They will give you credit on their services. Read it before you sign to avoid surprise.

4. Payment and Renewal
Some web hosts may have a policy on payment by check, money order, or other payment methods. Some web hosts set automatic renewal as default. If you don’t request a cancellation before the end of your contract, your hosting account will be renewed automatically.

You should read any terms regarding your specific website’s need, such as Prohibited Scripts and Applications, Back Up, Reseller Policy, etc.

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